The City of Sydney approached Launch Lab to develop a Recycle Helper chat bot that could be used on their website and on Facebook Messenger.
Users can type a product that they need to displose of (eg: mobile phone, or they can enter the battery emoji if typing is too difficult!) in to the bot. The chat bot helps to identify what the product is and it's current condition (eg: does the mobile phone still work?). Based on the users answers the chat bot will provide the best disposal options. The user can also reach out for human feedback if the bt experience doesn't provide the answers they are looking for.
Launch Lab also developed a Django Admin interface for City Of Sydney which enables them to manage content within the app and get analytics for insights as to how the bot is being used.
The final element developed was a Vue.js chatbot interface that could be embedded onto the City of Sydney website.
Launch Lab were a pleasure to work with, extremely competent and have provided a great outcome for this project. Project delivery was professional, efficient and effective.
The services rendered and technologies used on this project are listed below.
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